Depending on where you live, here are the estimated delivery times:

🇨🇦 Canada: 1-5 business days

🇺🇸 USA: 2-7 business days

Note: Shipping times may be extended for remote addresses. Please refer to the Shipping Policy for more details.

Typically, your orders will be shipped the same day if placed before 3:00 PM EST on weekdays. Please note that our facilities are closed on weekends.

Allow 1-2 business days for order processing and shipping.

We make every effort to fulfill orders as quickly as possible.

Our return policy allows for refunds within 14 days upon delivery for keyboards, mice, headphones, and accessories with a 15% sustainability fee paid by the customer.

Limited edition products, flash sale items, clearance items, promotional items, and DIY products are non-refundable.

Please refer to our Return Policy for exclusions.

If your order was not successfully created or was declined, the charge you see is likely a temporary authorization hold. These funds are typically released back to your account within 2 business days.

Rest assured, if the issue persists beyond this timeframe (which is highly unlikely), we’re here to help! 💪

We process orders quickly, but if your order hasn’t shipped yet, we’ll do our best to cancel it for you.

Please email us at hello@oneofzero.net with your Order # and the best email address to reach you.

If the order has already shipped, cancellation won’t be possible, but you can still return the item following our return policy.

OZ Points are rewards you earn with every purchase on ONEofZERO. For every $1 you spend, you’ll get 5 points added to your account. Once you’ve collected enough, you can use them to save on your next purchase.

How to Redeem Your Points:

1. Log in to your account.
2. Click Rewards (bottom left of your screen).
3. Click Redeem.
4. Apply the discount code at checkout